1. Introduction
Lionhearts is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you engage with our website, programs, and services.
2. Information We Collect
- Personal Information You Provide
- Name, email, phone number, and address when you donate, volunteer, or contact us.
- Payment information when processing donations (handled securely through third-party providers).
- Non-Personal Information
- Website usage data (such as IP address, browser type, pages visited) collected through cookies or analytics tools.
3. How We Use Your Information
We may use your information to:
- Process donations and provide tax receipts.
- Communicate with you about programs, events, and opportunities to support Lionhearts.
- Respond to inquiries or service requests.
- Improve our website, services, and outreach efforts.
- Comply with legal and regulatory requirements.
4. How We Share Your Information
- We do not sell or rent your personal information.
- We may share information with trusted service providers (e.g., payment processors, email platforms) solely for the purpose of operating our services.
- We may disclose information if required by law or to protect the rights, safety, and security of Lionhearts and its community.
5. Cookies & Analytics
- Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience and understand visitor activity.
- You can adjust your browser settings to refuse cookies, though some features may not function properly.
6. Data Security
- We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
- Sensitive financial information (such as credit card data) is processed securely through PCI-compliant providers.
7. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal information.
- Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.
